Privacy Policy

Privacy Policy

Effective Date: 02/20/2014

Introduction

Orlena ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from www.orlena.net (the "Site"). It also outlines your rights and how the law protects you.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our service to you, including:

Personal Data:
When you make a purchase or attempt to make a purchase through the Site, we collect personal data you provide us, such as:
- Name
- Shipping and billing address
- Email address

Automatically Collected Data:
When you access the Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Time zone
- Cookies or other tracking technologies
- Information about your browsing behavior on our Site

2. How We Use Your Information

We use your personal data for the following purposes:
- To process your orders and manage your account
- To provide customer support
- To communicate with you regarding orders, updates, or promotional offers
- To improve our website and ensure its security
- To comply with legal obligations (e.g., age verification)

3. Sharing Your Information

We may share your personal data with third parties for specific purposes:
- Service providers (such as payment processors and shipping providers) who assist in fulfilling your orders
- Legal or governmental authorities when required by law

We do not sell your personal data to third parties.

4. Security of Your Information

We implement security measures to protect your personal data. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal data, including:
- The right to access and request a copy of the data we hold about you
- The right to request correction or deletion of your data
- The right to withdraw consent at any time
- The right to lodge a complaint with a data protection authority

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but doing so may affect certain functionalities of our Site.

7. Age Restrictions

This Site is intended for individuals aged 18 or older. We do not knowingly collect personal information from individuals under the age of 18. If we learn we have collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: customersupport@orlena.co
- Address: 10081 Lee Vista Blvd, Orlando FL 32829